Question 1

Do I need a credit card to sign up?

Accepted Answer

No. The free plan is free forever with no card. Paid plans include a 14-day trial; a card is only required after the trial if you continue on a paid tier.

Question 2

How does the AI document reading work?

Accepted Answer

Upload a carrier agreement or rate confirmation PDF. Fleetspire extracts key fields—driver name, rate percentage, dates—and fills the relevant load and billing fields. It works on text PDFs and scanned documents.

Question 3

Does it work for freight brokers too?

Accepted Answer

Yes. Fleetspire supports dispatch-focused workflows for brokers who do not run their own trucks, so you can manage carriers, loads, and invoices without unused fleet modules.

Question 4

What about ELD compliance?

Accepted Answer

Fleetspire integrates with Motive (KeepTruckin) and other ELD providers on Growth plans and above. HOS logs can sync automatically.

Question 5

Can my drivers use it on their phones?

Accepted Answer

Yes. The Fleetspire driver app is available on iOS and Android. Drivers see assigned loads, earnings, routing context, and dispatch chat in one place.

Question 6

How does driver pay work?

Accepted Answer

Set a percentage or flat rate per driver. When a load completes, Fleetspire calculates the driver cut and supports invoice-ready handoff—less manual math and fewer spreadsheets.

Question 7

Is my data secure?

Accepted Answer

Each company data is isolated from other tenants. Traffic and storage use industry-standard encryption practices.

Question 8

Can I import my existing data?

Accepted Answer

Yes. Import drivers, loads, and clients via CSV. Onboarding help is available on Starter plans and above.

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